Lifestyle

UBA calls security agents on female customer for complaining Bitterly about her N1m stolen

Published

2 years ago

August 21, 2022

Barely three months after a London based lady cried out to the public over the theft of her money by cyber criminals, despite it being supposedly well secured with Africa’s largest bank, United Bank for Africa, another lady who is also a customer of the bank has fallen victim to the activities of cyber criminals.

Just like the London based lady, Olori Adenike Babalola Okekporo who accused the bank of not making an effort to salvage the situation and return her money since the lapse happened from their end, this lady is equally accusing the bank of displaying lackadaisical attitude over the situation surrounding the theft of her money which she thought was also being safe guarded with the bank.

So distraught was the lady that she had no choice but to make a video of herself in the banking hall of one of the branches to voice out her frustration at the bank’s refusal to handle the situation professionally.

The lady giving an account of how her money disappeared from her account, revealed that she has never withdrawn more than N150,000 from her account at any given time, especially because of the limit set on most accounts by the bank.

But on a certain day, N1 million naira was withdrawn from her account within 30 minutes, in quick sucession. On discovering this anomaly, she raced to the bank to lay an official complain but was told there was nothing they could do.

“Even within the period I came in, they could have stopped the cyber criminals from making further withdrawals but they refused to act. Instead, I was told they would have to send a mail to UBA headquarters in Marina.

“Since Friday, you are waiting to send a mail. I also went to complain to OPAY because the money was stolen with a POS and the information read OPAY.

“Even in my anguish, UBA called the police to arrest me for making a video and complaining that my money which I kept in their care has been stolen. They are an unfortunate bunch,” she concluded.