NCC bars MTN,Airtel and Globacom from selling sim card

The Nigerian Communications Commission, NCC, has imposed
fines in the total sum of N647,500,000 Million on three service
providers, Airtel, Globacom and MTN Nigeria Ltd for failing to
meet the Key Performance Indicators, KPIs, for quality of
service in the month of January 2014.
Consequently, the three companies have been barred from selling
SIM Cards with effect from 1st till 31st of March 2014, and are
also barred from all promotions in their networks until they improve
on the failed KPIs for which they are sanctioned.
The details of the sanction showed that Airtel Network Ltd, and
MTN Nigeria Communications Ltd, are to pay a fine of N185
Million each while Globacom Ltd is liable to the tune of N277,500.
In addition, each of the operators must pay the sanction amount on
or before March 7, 2014, failure upon which each will be liable to
pay N2,500,000 per day as long as the contravention persists.
The sanctions, which were communicated to the three operators in a
letter signed by the Executive Vice Chairman of the Commission,
Dr. Eugene Juwah, said the Commission will carry out an audit
of the three companies on March 1, 2014 and also on March 31st,
2014, to ensure that no sale of new SIM Cards takes place in any
of the three networks within the period.
The letter made reference to an earlier directive of December 10,
2014, which warned the operators that “if the Quality of Service
does not improve by 31st December, 2013, the Commission will be
compelled to direct operators to, among others, suspend the
activation of new SIMs and subscribers until such an operator can
prove that it has met the Key Performance Indicators specified in
the Regulations”.
According to Dr. Juwah, “ the Commission after careful collation
of statistics from the Network Operating Centres, NOC, of all
major networks operators for the month of January 2014, has
concluded that the service provided by some of the operators during
the period fell below the Key Performance Indicators published by
the Commission in the Quality of Service Regulations, as
amended”.
Details of the sanction also indicated that Airtel failed on Call
Setup Success Rate, CSSR, and SDCONG, while MTN
failed on Call Setup Success Rate , CSSR and Drop Call Rate,
DCR. On its part, Globacom failed on Call Setup Success Rate,
CSSR, Drop Call Rate, DCR, and SDCONG.
The Key highlights of the sanction are that the concerned operators
must adhere to the following conditions:
1. Payment of the fines shall be on or before March 7, 2014.
2. Failure to settle the said amount within the stipulated period, the
operators shall continue to be liable to pay the sum of N2,500,000
( Two Million, Five Hundred Thousand Naira Only) per day for
as long as the contravention persist.
3. To stop the sale of new SIM Cards throughout the month of
March 2014, with effect from March 1 to 31, 2014.
4. The Service Providers shall not churn or delete inactive or
( None revenue generating SIMs) from their networks during the
period of March 1 to 31, 2014.
5. The Service Providers shall not supply new SIM Cards from
their warehouses or other sources to its Dealers or third parties
throughout the period from March 1-31, 2014.
6. The Service Providers shall stop all promotions until the KPIs
which have been identified in their respective networks are
positively addressed.
The directive further warned that “any deviation or alteration of
provisioning pattern ( in terms of average daily number of
provisioning) in the remaining days of February 2014 compared to
the regular provisioning rates by the concerned service providers
shall be construed as a breach to the Direction.
I guess this is an advantage to Etisalat,what do you think?

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